Documentation
Learn how to use AI Reporter to capture, document, and resolve software issues with intelligent automation. This guide covers everything from getting started to advanced team collaboration features.
Getting Started
Account Creation
Getting started with AI Reporter is quick and easy. Follow these steps to create your account:
- Visit the Sign Up page
- Enter your email address and create a secure password
- Verify your email address by clicking the link sent to your inbox
- Complete your profile with your name and preferences
- Choose a subscription plan that fits your needs
Screenshot: Sign Up Form
Signing In
Access your AI Reporter account from any device:
- Navigate to the Sign In page
- Enter your registered email and password
- Use "Forgot Password" if you need to reset your credentials
- Team members can sign in using their invitation link for first-time access
Subscription Plans Overview
AI Reporter offers flexible plans for individuals and teams:
Individual Plans
- • Starter - Perfect for solo developers
- • Pro - Unlimited reports with advanced AI
- • Expert - API access and custom integrations
Team Plans
- • Team - Shared workspace for small teams
- • Business - SSO and advanced permissions
- • Enterprise - Custom deployment options
Visit our Pricing page for detailed information.
Screen Recording
Video Recording
Capture bugs and incidents in action with our intelligent video recording feature:
How to Record
- Click "Record Video" on the capture screen
- Select the screen, window, or tab to share
- A 5-second countdown gives you time to prepare
- Reproduce the issue while recording
- Click "Stop" when finished (max 30 seconds)
Recording Features
- Maximum recording length: 30 seconds
- Pause and resume recording
- Audio capture support (optional)
- Automatic frame extraction for AI analysis
- Download recordings locally
Screenshot: Video Recording Interface
Screenshot Capture
Quickly capture static images of issues with our screenshot tool:
- Click "Take Screenshot" to capture the visible area
- Select the screen or window you want to capture
- The screenshot is automatically compressed for optimal processing
- Preview and annotate before submitting
Mobile Device Capture
AI Reporter works on mobile devices with adapted capture options:
Camera Capture
Use your device camera to capture photos or videos of issues on physical devices or screens.
Gallery Upload
Upload existing screenshots or screen recordings from your device's gallery.
Note: Automatic screen recording is not available on mobile browsers due to platform limitations. Use camera capture or upload existing media instead.
Picture-in-Picture Preview
On supported browsers (Chrome, Edge, Firefox), AI Reporter provides a Picture-in-Picture (PiP) preview during recording:
- See what's being recorded in a floating window
- Move the PiP window anywhere on your screen
- Continue working while monitoring your recording
- Recording automatically stops if you close the PiP window
Note: PiP is not available in Safari. Recording will still work, but without the floating preview.
AI-Powered Reports
Automatic Context Detection
AI Reporter's intelligent system automatically analyzes your recordings to understand the context:
Visual Analysis
AI examines screenshots and video frames to identify UI elements, error messages, and visual anomalies.
Environment Info
Automatically captures browser type, screen resolution, and timestamp for comprehensive reports.
Smart Extraction
Adaptive frame extraction selects the most relevant moments from your video for analysis.
AI Context Hints
Help the AI understand your issue better by providing optional context hints:
- Context hints are optional but improve AI accuracy
- Describe what you expected vs. what happened
- Mention any specific steps that trigger the issue
- Leave blank for full automatic detection
Report Types
Choose the appropriate report type based on the nature of the issue:
Incident
Use for service disruptions, outages, or issues affecting production systems.
- • System downtime
- • Performance degradation
- • Security incidents
- • Data issues
Bug
Use for software defects, unexpected behavior, or feature malfunctions.
- • UI/UX issues
- • Functional errors
- • Integration problems
- • Edge case failures
You can set a default report type in your profile settings to streamline your workflow.
AI Report Generation
When AI processing is enabled, your recordings are analyzed to generate comprehensive reports:
Frame Extraction
AI selects key frames from your video using adaptive algorithms to capture the most relevant moments.
Visual Analysis
The AI examines each frame to identify UI elements, error messages, and visual indicators of issues.
Report Generation
A detailed report is generated with title, description, steps to reproduce, and environment information.
Pro Tip: You can regenerate the AI description at any time by clicking "Regenerate with AI" in the report form. Edit the generated content before submitting if needed.
Automatic Translation
AI Reporter can automatically translate your reports to different languages:
- Write reports in any language you're comfortable with
- AI automatically detects the source language
- Reports are translated to your configured target language
- Technical terms, code snippets, and URLs are preserved
- Configure per-integration translation settings
Enable translation in Integration Settings and select your preferred target language for each integration.
Incident Management
Creating Incidents
Follow these steps to create a new incident or bug report:
- Capture: Record a video or take a screenshot of the issue
- Context: Optionally add a context hint to help the AI
- Type: Select "Incident" or "Bug" based on the issue type
- Generate: Click to generate AI-powered description (or write manually)
- Review: Edit the title, description, and priority as needed
- Destination: Select where to submit (ClickUp, Jira, Linear, etc.)
- Submit: Send the report to your configured integration
Screenshot: Incident Form
Viewing History
Access your report history to track and manage submitted issues:
Filter Options
- Filter by type (Incidents or Bugs)
- Filter by destination/integration
- Filter by platform/component
- Filter by date range
Available Actions
- View ticket in external tool
- See priority and status
- Delete reports from history
- Review submission details
Integration Settings
Connect AI Reporter to your favorite project management tools:
ClickUp
Jira
Linear
More Soon
Configure integrations in Settings → Integration Settings. You can set up separate destinations for incidents and bugs.
Team Collaboration
Managing Team Members
Organization admins can invite and manage team members from the Settings page:
Inviting Members
- Go to Settings → Team Members
- Enter the email address of the person to invite
- Select their role (Member or Admin)
- Click "Invite" to send the invitation email
- The invitee will receive an email with a link to join
Managing Invitations
- View pending invitations and their status
- Resend invitations (with 5-minute cooldown)
- Cancel pending invitations
- Track invitation expiration dates
Roles and Permissions
AI Reporter supports role-based access control for team organizations:
| Role | Permissions |
|---|---|
| Owner | Full access, billing management, cannot be removed |
| Admin | Manage team members, integrations, and settings |
| Member | Create and view reports, access shared workspace |
Shared Workspaces
Team plans include shared workspace features for better collaboration:
Shared Integrations
All team members can submit reports to the same configured destinations.
Team Analytics
View aggregated reporting statistics across your organization.
Centralized Settings
Admins can configure organization-wide settings and templates.
Member Management
Easy onboarding and offboarding with data retention options.
Removing Team Members
When removing a team member, admins can choose how to handle their data:
Keep Data
The member's reports and history remain in the organization for reference.
Delete Data
All of the member's data is permanently removed from the organization.
Removed members receive an email notification with information about their data and options to continue using AI Reporter individually.
Subscription Management
Subscription Plans
AI Reporter offers flexible subscription options:
Billing Periods
- Monthly billing for flexibility
- Quarterly billing with savings
- Yearly billing for maximum value
Instant Access
Get immediate access to all premium features when you subscribe. Cancel anytime from your subscription dashboard.
Billing History
Access your billing information from the Subscription Dashboard:
- View past invoices and payment history
- Download invoices for accounting
- See upcoming renewal dates
- Track subscription status and usage
Payment Methods
Manage your payment methods securely:
Supported Methods
- Credit and debit cards
- Visa, Mastercard, American Express
- Secure payment processing via Stripe
Managing Cards
- Add new payment methods
- Set default payment method
- Remove old cards
- Update card details
Changing or Canceling Plans
You have full control over your subscription:
Upgrading
Upgrade anytime to access more features. Changes take effect immediately with prorated billing.
Downgrading
Downgrade at the end of your billing period. You'll keep your current features until then.
Canceling
Cancel anytime. Your subscription remains active until the end of the billing period. You can reactivate before it expires.
Frequently Asked Questions
What browsers are supported?
AI Reporter works best on modern browsers including Chrome, Firefox, Edge, and Safari. Screen recording features require browser support for the Screen Capture API. Safari has limited Picture-in-Picture support. For the best experience, we recommend using Chrome or Firefox.
How long can my recordings be?
Video recordings are limited to 30 seconds maximum. This limit ensures optimal AI processing and keeps reports focused on the specific issue. If you need to capture a longer workflow, consider breaking it into multiple recordings or using screenshots for key moments.
Is my data secure?
Yes, security is our top priority. All data is encrypted in transit and at rest. Recordings are processed securely and can be deleted at any time. We use industry-standard security practices and comply with GDPR requirements. See our Privacy Policy for details.
Can I use AI Reporter on mobile devices?
Yes! While automatic screen recording isn't available on mobile browsers due to platform limitations, you can use your device camera to capture photos or videos of issues, or upload existing screenshots and recordings from your gallery. The AI analysis and report generation work the same way.
What integrations are available?
AI Reporter currently integrates with ClickUp, Jira, and Linear. More integrations are coming soon, including GitHub Issues, Azure DevOps, Asana, Trello, and ServiceNow. You can configure separate destinations for incidents and bugs.
How does the AI analysis work?
Our AI uses advanced computer vision to analyze your screenshots and video frames. It identifies UI elements, error messages, and visual anomalies. Combined with any context hints you provide, it generates a comprehensive bug report with title, description, and steps to reproduce. You can always edit the generated content before submitting.
Can I disable AI processing?
Yes, you can disable AI processing in your Integration Settings. When disabled, you'll get a standard template for your reports instead of AI-generated descriptions. You can still capture recordings and submit them to your integrations manually.
What's the difference between Incident and Bug reports?
Incidents are for service disruptions, outages, or issues affecting production systems that need immediate attention. Bugs are for software defects, unexpected behavior, or feature malfunctions that can be addressed in normal development cycles. You can configure different destinations for each type in your integration settings.
How do team subscriptions work?
Team subscriptions are billed per user per month. The organization owner manages billing, and admins can invite team members. All team members share the same integrations and workspace. When you invite someone, they get access to the team's configured destinations and can start creating reports immediately.
How do I get support?
Visit our Contact page to reach our support team. Support response times vary by plan: email support for Starter plans, priority support for Pro plans, and dedicated support for Business and Enterprise plans.
Still have questions?
Our team is here to help. Reach out to us for personalized assistance with your AI Reporter setup.
Contact Support