Terms and Conditions

1 Service Provider

These Terms and Conditions ("Terms") govern your use of AI Reporter ("Service") provided by:

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

2 Service Description

AI Reporter is an AI-powered bug and incident reporting platform that provides:

• Screen recording and screenshot capture capabilities
• AI-powered analysis and context detection for bug reports
• Incident management and tracking features
• Integration with third-party development tools
• Team collaboration and workspace management
• Subscription-based access to premium features

3 Account Terms

To use our Service, you must:

• Be at least 18 years old or have parental/guardian consent
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized account access
• Accept responsibility for all activities under your account

4 Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights of others
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service or servers
• Harass, abuse, or harm other users
• Send spam or unsolicited communications
• Impersonate any person or entity
• Collect user data without consent
• Use the Service for any illegal or unauthorized purpose

Violation of this policy may result in immediate termination of your account without notice.

5 AI Overconsumption Protection

To ensure fair access to our AI-powered features for all users, we implement the following protections:

Fair Use Limits

Each subscription tier includes specific AI usage allocations:

• Free tier: Limited AI analysis requests per month
• Pro tier: Enhanced AI usage with reasonable limits
• Team tier: Pooled team AI allocation with per-user caps
• Enterprise tier: Custom limits based on agreement

Automated Abuse Detection

Our systems automatically monitor for patterns indicating abuse, including:

• Unusually high request volumes in short time periods
• Automated or scripted access patterns
• Attempts to circumvent usage limits
• Sharing account credentials to multiply usage

Consequences for Violations

Violations of fair use policies may result in:

Appeal Process

If you believe your account was incorrectly flagged or suspended, you may appeal by contacting our support team at support@aireporter.app. Appeals are reviewed within 5 business days, and you will receive a written response explaining our decision.

6 Intellectual Property

The Service and its original content, features, and functionality are owned by FiredAPP Development s.r.o. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

• Our IP: All trademarks, logos, service marks, and trade names are our property
• License: We grant you a limited, non-exclusive, non-transferable license to use the Service
• Restrictions: You may not copy, modify, distribute, sell, or lease any part of our Service

7 User-Generated Content

When you upload content to our Service (including screen recordings, screenshots, and bug reports):

• Ownership: You retain ownership of your content
• License to us: You grant us a license to store, process, and display your content as necessary to provide the Service
• Responsibility: You are responsible for ensuring you have the right to upload any content
• AI Training: We do not use your content to train AI models without explicit consent

8 Payment Terms

For paid subscription plans:

• Billing: Subscriptions are billed in advance on a monthly or annual basis
• Auto-renewal: Subscriptions automatically renew unless cancelled before the renewal date
• Price changes: We will notify you at least 30 days before any price increases
• Refunds: Refunds are provided in accordance with applicable consumer protection laws
• Taxes: Prices may be subject to applicable taxes based on your location

9 Limitation of Liability

To the maximum extent permitted by applicable law:

• The Service is provided "as is" without warranties of any kind
• We are not liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim
• We do not guarantee uninterrupted or error-free service

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.

10 Indemnification

You agree to indemnify, defend, and hold harmless FiredAPP Development s.r.o., its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you upload or share through the Service
• Your negligent or wrongful conduct

11 Termination

Either party may terminate this agreement:

• By you: Cancel your subscription and delete your account at any time through account settings
• By us: Suspend or terminate your account for violation of these Terms or for any other reason with notice
• Effect: Upon termination, your right to use the Service ceases immediately
• Data: Your data will be deleted within 30 days of account termination, except as required by law

12 Dispute Resolution and Arbitration

We prefer to resolve disputes amicably. Before initiating formal proceedings:

• Informal Resolution: Contact us at legal@aireporter.app to attempt informal resolution
• Mediation: If informal resolution fails, parties agree to attempt mediation before arbitration
• Arbitration: Unresolved disputes shall be settled by binding arbitration in Prague, Czech Republic

Class Action Waiver: You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.

13 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Czech Republic, without regard to its conflict of law provisions.

Global Market Provisions

Our Service is available globally, subject to the following:

• EU Users: You retain all rights under EU consumer protection laws and GDPR
• US Users: Applicable state consumer protection laws may provide additional rights
• Other Jurisdictions: Local mandatory consumer protection laws apply where required
• Sanctions: Service is not available in countries subject to comprehensive sanctions

14 Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

15 Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes:

• We will update the "Last updated" date at the top of these Terms
• We will notify you via email or through a prominent notice on our Service
• Material changes will be communicated at least 30 days before taking effect

Your continued use of the Service after any changes constitutes your acceptance of the new Terms.

16 Third-Party Marketing

By opting in to third-party marketing, you consent to receive marketing communications from our carefully selected partners about products and services that may interest you.

Data Shared with Partners

If you opt in, we may share:

• Email address and name
• Company name and industry (if provided)
• General usage patterns and interests

We never share passwords, payment information, or content of your bug reports.

Your Rights

• Third-party marketing is entirely optional and requires explicit consent
• Withdraw consent anytime through account settings or by contacting us
• Upon withdrawal, partners will delete your data within 30 days

17 Newsletter

By subscribing to our newsletter, you'll receive periodic updates about AI Reporter directly to your inbox. Subscription is entirely optional and does not affect your access to our services.

What You'll Receive

• New feature announcements and product updates
• Tips and best practices for bug reporting
• Industry insights and development trends
• Exclusive early access to beta features
• Special offers and promotions (occasionally)

Frequency and Management

• Newsletters are sent 1-2 times per month, plus major announcements
• Unsubscribe anytime via the link in every email or account settings
• We will never spam you or sell your email address

18 Contact Information

If you have any questions about these Terms, please contact us: